We offer free returns or exchanges within 30 days of purchase for any damaged upon delivery product.
We do not cover any lost or stolen items.
To initiate a return or exchange, please complete the following steps:
Email: info@CultClassicshop.com (subject line: Return )
Include in your email the following information: Name, order number, damaged item name & 2-3 photos showing the extent of the damage.
Once we have received your information, we will process the information & email you back with a resolution within 24-48 hours.
Any submitted returns outside of our Return policy Guidelines will not be eligible for return or exchange.
ALL orders are fulfilled on a first come, first served basis. Once your payment is received and processed (2-3 days), order is immediately fulfilled and shipped.
Upon shipping, you will receive a tracking number for order. All orders typically ship within 4-5 days of order.